Nuverelle / Customer information
Effective: 09/24/2026
Shipping policy
Shipping information for your Nuverelle selection and the pack you ordered.
On this page
Before you place the order
This Nuverelle policy takes effect on 09/24/2026 and applies to the subject described on this page.
This page covers delivery of the strapless bras ordered from Nuverelle. It should be read with the specific offer and information shown for your destination.
From order processing to arrival
Preparation before shipment is described by [PROCESSING_TIME]. Transit and delivery information is [DELIVERY_ESTIMATE]. These are separate stages; a dispatch message does not mean that the item has already reached its destination.
Where an order can be sent
Shipping regions and any destination limitations are [SHIPPING_REGIONS]. A country appearing in a selector does not itself confirm that every item or address can be served. The delivery services available for the particular order should be checked before payment.
When a Nuverelle package arrives, compare the number of bras and the size labels with the order. If a duo or trio is incomplete, identify the affected items without treating a missing piece as a reason to overlook the rest of the order.
What delivery may cost
Shipping-charge terms: [SHIPPING_COST]. Duties, import taxes and related responsibility: [DUTIES_POLICY]. Read these with the checkout total; this page does not promise free delivery, prepaid import charges or a specific carrier service.
A delivery-address or service change can affect what is available. Any proposed extra charge must be explained rather than assumed from this general policy.
Following your parcel
If tracking information is supplied, use the order-linked record for the carrier's available updates. A label, scan or delivery estimate is not a substitute for the actual status of the shipment.
For an unexplained delay, unavailable tracking or a parcel marked delivered but not located, contact support@trynuverelle.com with the order number. A carrier status alone does not decide every question about delivery or your rights.
Corrections or a mismatch on arrival
Check the recipient and address before ordering. Request a correction promptly through Contact; whether it can be made depends on the order's actual position in processing. The cancellation arrangements are [CANCELLATION_WINDOW].
Tell us if the received item is damaged, incorrect or incomplete. Keep useful order and parcel information where available, but do not undertake unsafe handling to obtain evidence. Any cost or remedy must be considered under the relevant policy and law.
When a shipping commitment cannot be met
If dispatch is delayed, applicable notice, cancellation and refund obligations still apply.
For other cancellation or return arrangements, see Returns policy. Your mandatory legal rights continue to apply alongside this policy. We do not use a commercial policy to remove a right or liability that the law does not allow us to exclude.
Contact about this shipment
For an order question, write to support@trynuverelle.com or use the Nuverelle contact page. An order number and a clear description help connect the request to the right purchase. Keep passwords and complete card numbers out of messages.
This page is issued by DST6F Ecom LLC, LLC. Correspondence: 30 N Gould St, Ste N, Sheridan, Wyoming, 82801, United States. Telephone: +447450394118. See Legal notice and Terms of service.